Refunds or exchanges are honored for merchandise that is defective. In circumstances where you consider that a product is defective, you should promptly contact us at email@example.com with details of the product and the defect. You can send the item you consider defective to:
2615 Ellendale Place
Los Angeles, CA 90007
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If eligible, we will send you a replacement product.